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FAQ

FINED ART PRINTS & RISOGRAPHS

- What is Fine Art Print ? The difference between a fine art print and a regular poster, is that a fine art print is printed in very high quality acid-free paper, using a printing technique called Giclée that produces rich and saturated colours guaranteed to last for years without loosing its original beauty.

- What is a risograph ? The RISO inks produce a unique texture, resulting in a hand-printed and tactile finish. The inks are soy-based and non-toxic, which means they can take longer to dry. The ink sits on the surface of the paper and can therefore be prone to smudging if handled a lot (like newspaper). Riso printing is a highly energy efficient and sustainable printing method, making for an ethical product, unmatched by other printing methods. The cold process consumes little energy, and the riso prints with soy based (non-toxic) inks, and stencils made from plant fibres.

- What payment options do you accept?
We accept card payments and Link Pay, Google Pay.

- Can I track my order?
All packages are tracked.
If you would like to get the tracking number associated to your order, please email me.

- Can I change my address?
You may change your address as long as you contact me before your order has shipped at my email. 

- What happens if my print arrives damaged?
To ensure your print arrives safely, we ship your print in a robust mailing tube but if by any chance your order arrives damaged, all you have to do is send us some photos of both the print and the packaging to my email and we will send you a replacment ASAP.

- Can I add a personalised note to my order?
Yes you can! You can ad a personalised note during the checkout when purchasing a print on this online boutique.

- Are the prints hand signed by Vénuce?
Yes, all the prints are signed.

ORIGINALS AND PAINTINGS
- How can I get an original print from Vénuce ?


Once you have placed your order, the artist will contact you by email to arrange delivery and send you a resale rights contract to complete the purchase. 

Depending on the artwork you've ordered and your location, an additional delivery charge may apply. 

- How can I get a painting from Vénuce ?
Once you have placed your order, the artist will contact you by email to arrange delivery and send you a resale rights contract to complete the purchase. 

Depending on the artwork you've ordered and your location, an additional delivery charge may apply. 

COMMISSIONS, SPECIAL PROJECTS

Can the artist produce paintings on request? 
Yes, the artist can produce paintings on canvas for special requests and adjust the dimensions of the canvas to the customer's requirements. The artist can also work from photographs, but reserves the right of interpretation in the creation of the work. 

Can the artist create murals? 
Yes, she can create frescoes on walls, ceilings and furniture. Please enquire by email to share details and obtain a project estimate.

Can the artist lend works for hire for a specific period? 
The artist offers a rental service for works of art for a limited period, ranging from one to five months. 
For more information, please contact by email.